For those of you who are attempting the 70-336 exam I have put together the following exam preparation information. These articles are aligned to the questions you will receive on your exam. Study these carefully and in detail and you shouldn’t have an issue J

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Plan and design a Skype for Business (30–35%)


Deploy and configure Skype for Business (30-35%)


  • Configure and publish topology
    • Create Skype for Business roles; create gateways and trunks; add/remove server features; deploy Edge Server; deploy SQL HA options, create Office Online Server
  • Configure conferencing
    • Create PIN policy, regions and conference dial-in access numbers, meeting configuration, conference policies, mediation server co-location, and trunks and gateways; configure Skype Meeting Broadcast
  • Configure Skype for Business remote and external access
    • Configure federation, including Skype consumer connectivity, Skype for Business Online and XMPP; configure mobility policies and remote user access policies; configure load balancing, DNS and reverse proxy
  • Deploy and configure clients
    • Configure Skype for Business client features, client policies and client security options; deploy Skype for Business users for VDI; deploy Skype for Business room system
  • Migrate and upgrade from previous versions and/or Skype for Business Online
    • Consolidate servers to a supported single version; move users; migrate Response Groups or LIS; move CMS or File Share Data; transition to SQL AlwaysOn; perform in-place upgrade; configure clients for Skype for Business Online; enable or move users to Skype for Business Online; migrate user settings; migrate to Skype for Business Online
  • Configure HA/DR
    • Configure pool pairing, configure Geo DNS for site failover, configure SQL HA
  • Deploy and configure monitoring and archiving services
    • Deploy monitoring reports; configure CDR and Quality of Experience; configure archiving storage; configure archiving and eDiscovery with Exchange including Exchange Online, archiving policies, Media Quality Dashboard (MQD) and server-side conversation history
  • Deploy and configure Persistent Chat servers
    • Implement chat history, room management URLs, HA and DR, user policies, room design and ethical boundaries

Manage and troubleshoot Skype for Business (30-35%)


  • Manage and troubleshoot conferencing and application sharing
    • Manage and troubleshoot Conferencing Auto Attendant (CAA), Conference Announcement Service (CAS), contact objects and conference directories; troubleshoot web scheduler, multipoint control unit (MCU) health, simple URLs (join launcher), UC add-in for Microsoft Outlook; manage and troubleshoot multi-party video, server resources, media relay and third-party interop; troubleshoot Microsoft PowerPoint presentation connections, Office Web App server configurations and dataproxy; troubleshoot Skype Meeting Broadcast.
  • Manage and troubleshoot sign-in, presence and client configuration
    • Manage and troubleshoot DNS, certificates, registration, network connectivity including ExpressRoute, authentication and auto-discover; manage and troubleshoot aggregation (OOF, calendar, machine and user), enhanced privacy, subscriptions, contact list and privacy relationship; manage and troubleshoot file transfer, policy assignment, URL filtering, client version filtering, GPO and Skype for Business Online
  • Manage and troubleshoot federation and remote access
    • Manage and troubleshoot federation, including Skype consumer connectivity, XMPP and Skype for Business Online federation types (open, direct and enhanced), federation policy and legacy interop; troubleshoot mobile auto-discover issues, mobile device usage issues, mobile call-back feature, push notification, call establishment and mobile conference data
  • Manage and troubleshoot Address Book
    • Configure Address Book; troubleshoot normalisation, local versus web lookup, internal file download, external file download, Address Book generation and contact merge
  • Manage and troubleshoot high availability and resiliency
    • Manage and troubleshoot the backup service, server storage replication and file share replication by using DFS; manage single server failure (Skype for Business, SQL); manage data centre failure, including CMS and branch survivability; backup and restore application service data; manage filestore data and contacts; maintain and recover Skype for Business topology; recover CMS
  • Identify issues by using troubleshooting tools
    • Interpret Skype for Business monitoring reports, and identify potential issues; configure synthetic transactions; test connectivity with PowerShell Test cmdlets; configure core reliability and media quality monitoring; verify service health and CMS replication; recover from failed server build; analyse event viewer; enable Best Practice Analyzer; verify name resolution; identify issues using CLSlogging Scenarios; use Snooper for log analysis; identify issues using a network packet analyser, CLS Logger, Event Viewer and Performance Monitor; analyse signalling and media call flow for Skype for Business for online users; validate connectivity for online users; use Microsoft Online Services Diagnostics and Logging Support Toolkit
  • Manage and troubleshoot topology and dependent infrastructure
    • Enable or move Skype for Business users; configure role-based access control (RBAC); manage and troubleshoot DNS; manage RGS delegated administration; troubleshoot database synchronisation issues, including SQL HA and LYSS replication, topology replication, IIS, user placement and RBAC rights assignment; troubleshoot certificates
  • Manage and troubleshoot Persistent Chat servers
    • Manage categories, scope, chat rooms, room access, compliance and add-ins